ADDITIONAL BENEFITS FOR MEMBERS
Aetna Health Your Way
Health Your Way
Want to eat better or be more active? Need to better manage a health condition? This one-stop shop for your personal well-being can help you easily track your health, look up symptoms or just find a healthy recipe for dinner tonight.
On our personal health site, you can:
- Take a health assessment. It’ll help build a picture of your overall health
- View your record. This shows your health data, claims, tests and more.
- Work on your health goals. Fun activities can help you make healthier choices.
- Use health decision support. Helpful videos can help you learn more about your options.
- Connect apps and devices. Put your favorite tech to work for you.
- Engage in social communities. Chat with others who face similar challenges.
- Earn Rewards. You can earn “hearts” for completing certain health-related activities such as getting your annual well exam, a flu shot or a mammogram, which are redeemable for gift cards (up to $250).
Ready to start?
Once you’re a member, log in to your Aetna member portal at Aetna.com and check out “Discover a healthier you.”
Transform Oncology Care
We are excited to offer Aetna's Transform Oncology Care program for those enrolled in an Aetna medical plan.
Timing in cancer is everything. Transform Oncology Care allows oncologists to start their patients on the most precise, appropriate treatment regimen based on their clinical and genetic profiles faster. This comprehensive management program aims to give patients the best chance for successful treatment and improved quality of life.
If you receive a cancer diagnosis, Transform Oncology Care can help you:
- Understand your benefits
- Find the right providers
- Get certain services approved
You’ll receive a dedicated personal advocate with extensive experience in cancer diagnosis and treatments to provide personalized support to you and your caretakers along your cancer journey. Those with a new or existing cancer diagnosis will have access to this program.
Fertility Treatment
Get the support you need during infertility treatment
Infertility is a common problem. But experiencing it can understandably be an emotional and stressful time. And your focus should be on you—not on having to figure out your medical benefits
Aetna's team of nurses and doctors are here to assist you in lifestyle changes, medications, artificial insemination or advanced services like in vitro fertilization (IVF).
01
Learn about your infertility coverage
Call us at the Member Services number on your ID card. We’ll explain your benefits coverage, talk about the provider network and answer your questions.
02
Chose a trusted doctor
To find a doctor, log in to your member website at Aetna.com and use the provider directory. If you’re at the point where you need to see an infertility specialist, search for a “reproductive endocrinologist” in your area.
03
See your doctor to start planning treatment
Your network doctor will contact our Aetna National Infertility Unit to request precertification. Our nurses will call you and your doctor when we make a determination/decision. You can find information about understanding infertility at AetnaInfertilityCare.com.
Condition-Specific Resources
Starting January 1, 2026, Aetna is evolving the Maternity Program and launching a powerful new name: Aetna Healthy Chapters.™
This isn’t just a refresh – it’s a reimagination. Healthy Chapters delivers a whole-health approach to maternity and family care, supporting you through life’s most important milestones, beyond and inclusive of traditional maternity care. This program comes at no additional cost to you.
Key enhancements include:
- Men’s health support, addressing physical and mental well-being, routine screenings, and health risks affecting men’s fertility
- Expanded virtual care network for both men and women
- 24-hour dedicated women’s nurse line
- Fertility and maternity navigators who deliver personalized guidance throughout the care journey
- Expanded targeted outreach, including call pods and two-way texting
- Updated workflows to enhance maternity team processes and support
Aetna's Concierge Service & Clinical Program
Veritext has partnered with Aetna to offer a unique concierge service program to answer all your medical questions.
A personal concierge can assist you with:
- A question about a diagnosis
- Selecting a doctor
- Learning about your coverage
- Planning for upcoming treatment
Think of the concierge as your personal assistance for healthcare. Your concierge will:
- Find solutions that fit your needs.
- Show you how to use our online tools to make the decisions that are right for you.
- Find network providers based on your medical needs.
- Assist you in scheduling appointments.
Your concierge will listen, understand your needs and find solutions that are right for you. You can chat with your concierge online or by phone:
- Just log in at aetna.com and chat online.
- Call the toll-free number on your Aetna member ID card.
On the Member Navigator Portal, you can:
- View current and past claims.
- View benefits information.
- Request or print ID cards.
- Access planning tools.
Selecting your providers:
By using in-network providers, employees enjoy more generous coverage and lower out-of-pocket costs and are protected from balance billing. To search for an in-network provider, go to aetna.com or call the Aetna Concierge line by dialing the number on your Aetna Medical ID card, or dial 1-855-339-9731
LifeMart Employee Discount Program
Make everyday life more affordable
LifeMart offers exclusive savings on major purchases and everyday essentials from brands you know and love, all in one convenient location. With discounts on travel, entertainment, child & senior care, wellness, home & auto, and so much more - LifeMart is the way to save.
Saving with LifeMart is easy:
- Search for discounts by category
- Select an offer to review the details
- Simply follow the redemption instructions to access discounts
Plus, you can access LifeMart discounts anywhere, anytime, with the LifeMart mobile app*. Simply download the app and you can browse major savings on the go. Available for download in the Google Play Store and iTunes Store.
*Pre-registration is required
